At Xinergy we strive to make your customer experience painless and
productive. We have over a decade of experience in the field of IT. We
customize our service to meet your needs because we know through
experience that every company is different. We assess those needs and
come up with a cost effective solution for your business.
Our services include support for the existing and start up businesses.
We can plan and implement in the areas of Networking, Data and
Application Servers, Desktops, Web, Email, Website Design and IT
Security. We make sure your network, from the servers to the
workstations, are in top notch condition and in a secure environment
free from outside threats.
At Xinergy customer service is the key to successful partnerships. By
taking care of our customers' IT needs, we let our customers
concentrate on what they do best, their business.
We can customize solutions or improvements in your company?s IT environment with our custom support package.
We offer a number of support services tailored to your company?s
situation, depending on the urgency and time requirements of your needs.
- Emergency - Immediate
- Next business day
- After hours
- On a time available basis
- Periodic visits
- Prepaid block of hours
- Contracted support billed monthly
Service can either be provided from OFFSITE (outside your premises), or ONSITE.
OFFSITE SERVICES
- Email
- Phone
- Fax
- Remote control
- Dial-in/Internet In
- Web-based collaboration